FAQ

TECHNICAL FAQ

1. Why is the software not working?
2. Upon starting, why does the erasure software move to “Software license has been expired” screen?
3. I receive an error message during the software booting up.
4. I have loaded the Blancco software but the data erasure process does not start.
5. My computer is equipped with SCSI hard disks or RAID -systems. While using the Blancco - Data Cleaner+ software, what should I pay attention to?
6. I have purchased Alohabob PC Relocator Ultra with Blancco - Data Cleaner and I have problems utilizing it, what should I do?

GENERAL FAQ

1. What was the motivation for inventing Blancco - Data Cleaner+?
2. What are Blancco’s products?
3. How does overwriting work?
4. Why is it not enough to just format the hard disk?
5. How many times is it necessary to overwrite a hard disk in order to erase all the information on the hard disk?
6. Is it possible to recover data once I used Blancco - Data Cleaner+?
7. Does the data erasure harm my hard disk?
8. Does Blancco - Data Cleaner+ run on defective hard disks?
9. How long does it take to erase one hard disk?
10. How many hard disks can be erased simultaneously?
11. Is it possible to select individual partitions for the data erasure?
12. Does Blancco - Data Cleaner+ require a certain operating system?
13. What kind of reports does Blancco erasure software provide?
14. How can I order Blancco - Data Cleaner+?
15. How does software-licensing work?
16. Is there a demo version available for downloading?